Terms & Conditions

Effective Date: 01/01/2025

Welcome to CUPCRAFT INDUSTRIES PRIVATE LIMITED (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our e-commerce platform (the “Platform”), where we sell paper cups and related products across India.

1. Acceptance of Terms

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services.

3. Product Information

We strive to display accurate product details including pricing, quantity, size, and availability. However, minor variations may occur, and we do not warrant product descriptions to be 100% error-free.

4. Order Placement

• Orders can be placed through our website.
• Once an order is confirmed, it cannot be modified.
• We reserve the right to cancel or refuse any order at our sole discretion.

5. Payment Terms

• We support various payment methods including UPI, debit/credit cards, net banking, and Cash on Delivery (COD).
• For COD orders, full payment must be made at the time of delivery.

6. Shipping and Delivery

• Products are usually shipped within [1-3] business days.
• Delivery times depend on location and logistics providers.
• Delays due to natural causes or courier issues are not our responsibility.

7. User Responsibilities

• Provide accurate and updated delivery and contact information.
• Do not misuse the platform for fraudulent or unlawful activities.

8. Intellectual Property

All content, logos, images, and text on the platform are the property of CUPCRAFT INDUSTRIES PRIVATE LIMITED and are protected under applicable copyright and trademark laws.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

10. Modification of Terms

We reserve the right to modify these Terms at any time. Continued use after such changes constitutes acceptance.